I am so glad to finally have time to respond to your e-mail and to tell you how wonderful our time in Puerto Madryn was. You made absolutely perfect arrangements for us. The transfer from Trelew was there to greet us and took us to our wonderful hotel. It was on the outskirts of the town so we enjoyed feeling like we were part of the local population. We walked everywhere so we got our exercise along with the locals. The hotel was excellent. Our room was very nice and the staff took care of our every need. The only down side to the hotel is that you need to walk at least a mile to get to a restaurant to eat supper, but maybe that was good for us as well. Huinca travel called us right after we checked in and said they were taking us to Punta Tombo and Gaiman on the first day rather than the second day, because of the weather. That worked out perfectly because on the second day the weather was better and we were able to go out in the boat and see the whales, which is what we were really hoping to do. Our guides on both days were great naturalists and spoke wonderful English for us to understand. The drivers were excellent as well and helped to spot wildlife for the guides. I was most impressed with how Huinca Travel could keep track of the diverse tourists they were taking to these places. I wanted to thank you very much for making the superb arrangements for us. I have lots of pictures, but I don't know how to share them with you. I will be happy to serve as a reference for you if you need that with future travelers from the US!