Alain Lumbroso (Canada)

I absolutely loved our trip, particularly El Calafate. The travel experience was fantastic and hassle-free, as one hopes any vacation to be. The voucher system worked perfectly, transfers were always on time, tour guides were very informative, vehicles were comfortable. The Esplendor hotel in El Calafate is absolutely extraordinary as was the staff. The Mil 850 in Ushuaia is ok, nothing fancy, nothing bad either, but the view on the channel in he restaurant is awesome.
The only suggestion I would make is that you may want to look at offering a bit more activities in the tour (and charge accordingly). In El Calafate, we booked with the four company a 4x4 excursion which was amazing. In Ushuaia, we booked a channel cruise. These could be sold as extras to people who want to do more.
Finally, I have to say dealing with you was an extremely pleasant experience. You are very professional, answer back quickly and were quite accommodating, including the last minute plane change. It made everything very easy and simple.
Thank you so very much for helping us plan this vacation that we will never forget.

Alain Lumbroso
Date 28/04/2012

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